Trojans can kill your internet connection! (2) Now's the time for that Recover Disk!
Here is a question for you: Did you create a recovery disk set as you were prompted to do when you got your computer? If you did, congratulations, you are computer savvy. If you didn’t, be grateful that the factory settings, which include the operating system, are hidden in a protected section of the hard disk that you cannot delete. I needed these settings to fix a friend’s computer that could no longer connect to the internet, wired or wireless. Why?